Online family doctor consultation
A family doctor is the right first stop for most health problems, for every member of the family. At VRA Health you can consult a family medicine doctor online for common illnesses, long-term conditions such as diabetes and blood pressure, health check-up reports, and advice on whether you need a specialist.
Our family doctors
Our family medicine doctors look after adults and families:
- Dr. Naga Srividya Thadavarthi – DNB Family Medicine, Bangalore Baptist Hospital
- Dr. Naveen Kumar – MBBS, MD, Katuri Medical College
Conditions we help with
- Fever, cough, cold, sore throat and body aches
- Stomach upsets, acidity and loose stools
- High blood pressure, diabetes and thyroid follow-up
- Health check-up reports you want explained
- Urine infections and minor skin problems
- Headaches, tiredness and sleep problems
- Medicines review for older family members
- Deciding which specialist to see, if needed
What an online consultation can and cannot do
It can: take a careful history, see you on video, review reports and readings, prescribe treatment, and tell you clearly whether you need tests, a specialist or an in-person visit.
It cannot: examine you with instruments, perform tests or procedures, or treat emergencies.
How to prepare
- Your temperature, blood pressure or sugar readings if you have them
- Recent test reports and previous prescriptions
- A list of all your medicines
- A short list of the questions you want to ask
Second opinions and patients outside India
Many families use VRA Health for a second opinion before a major decision, or to consult a family doctor they trust from abroad. You can share reports, scans and discharge summaries before the call, and the doctor will go through them with you in plain language. Families living abroad also consult on behalf of parents in India. Medicines prescribed by a doctor in India may need a prescription from a local doctor before a pharmacy outside India will dispense them.
When to go to a hospital instead
Online consultations are not for emergencies. Go to a hospital at once for chest pain, sudden weakness of the face, arm or leg or difficulty speaking, severe breathlessness, fainting, high fever with a stiff neck or confusion, or a serious injury. In India call 108 (ambulance) or go to the nearest hospital; abroad, call your local emergency number.
How booking works
- Choose a doctor below and pick a slot. Slot times are shown in your own time zone.
- The doctor confirms the request, and you pay securely online. The fee is shown on the doctor's profile before you book; patients outside India see it in their own currency.
- Join the video call at the booked time from the VRA Health app or your browser.
- Download your digital prescription and advice after the consultation.
You can also book on WhatsApp: send "Hi" and follow the steps.
