MEDICAL DISCLAIMER

Last updated: 29 July 2026

⚠ Not for emergencies: VRA Health is not designed for medical emergencies. If you or someone near you is experiencing a medical emergency — such as chest pain, difficulty breathing, severe bleeding, loss of consciousness, poisoning or a suspected stroke — call your local emergency number (108 / 102 in India) or go to the nearest hospital immediately. Do not wait for an online consultation.

VRA Health is committed to facilitating convenient access to professional healthcare consultations through our telehealth platform. It is important for all users to understand the nature and limitations of these services:

1. Independent professional advice. The medical consultations and opinions provided through the VRA Health platform are the sole responsibility of the individual doctors who provide them. They are based on the doctor's professional judgement, expertise, and the information you provide during the consultation.

2. VRA Health is a platform, not a medical provider. VRA Health does not practise medicine. Our role is limited to connecting licensed healthcare professionals with users seeking consultations. We do not interfere with, influence or modify the medical advice given by doctors, and we do not endorse any specific test, provider, product, procedure or opinion mentioned on the platform.

3. Limitations of teleconsultation. A teleconsultation cannot fully replace a physical examination in every case. Doctors may advise you to visit a hospital or clinic in person where they judge that remote assessment is insufficient. Please follow such advice promptly.

4. Use your discretion. It is entirely at your discretion whether to seek, engage with, or act upon the medical advice received through the platform. For serious conditions, we encourage you to seek a second opinion from a qualified healthcare professional.

5. Accuracy of information. While we strive to keep the information on our platform accurate and up to date, VRA Health cannot guarantee the accuracy or completeness of information provided by healthcare professionals or displayed on doctor profiles, which is provided by the doctors themselves.

6. No liability for outcomes. VRA Health disclaims legal and medical responsibility for the advice, diagnoses, prescriptions, treatment or services rendered by healthcare professionals through the platform. Responsibility for medical advice rests with the consulting doctor.

7. Prescriptions outside India. Prescriptions issued by our doctors are valid as professional medical advice; if you are outside India, they must be used in accordance with the medical and drug laws of your country of residence.

By using the VRA Health platform, you acknowledge and accept the nature and limitations of telehealth services described above. We recommend maintaining a relationship with a regular local healthcare provider for comprehensive and continuing care.